Frisbuy.com (together with its affiliated companies - "Frisbuy.ru", "frisbuy", "we", "our", or "us") consistently ensures that the personal data we process is secure and used appropriately, and that our data processing methods are properly communicated to our clients, users, and potential clients.
If you have an unresolved issue related to privacy or the use of personal information that we haven't addressed satisfactorily, please contact our Data Protection Department (contact information provided below).1. CHANGES TO THIS POLICY
We collect information that may allow for the identification of an individual ("Personal Information") (i) from individuals who upload user content to the Client or other digital resources (such as the Client's website, Instagram, or Facebook) on behalf of our Clients ("Social Media Users"), and (ii) from users who interact with Client galleries.
For each of these groups, we collect the following personal information:
Social Media Users: We gather information from social media users, such as public uploads and posts, including public photos. With such assets, we process the name, social media username, physical address (if available), email address (if available), IP address, and geographic location (if available).
End Users: When end users interact with our websites or user galleries, we collect IP addresses and date/time stamps. If an end user purchases products directly from a Client's digital resource, Frisbuy additionally collects purchase information (including product identifier, transaction identifier, transaction amount, purchase date, a unique identifier that our Client may have assigned to such an end user), email address, and username (if provided by the end users to the Clients).3. USE OF PERSONAL INFORMATION
Social Media Users: We process the personal information we receive from you solely to provide the services for which our clients have engaged us. Our clients to whom you have submitted content through Frisbuy Services or whose branded hashtags, @brand mentions, or branded location tags you have included in your social media posts may use your username or email address to contact you, in addition to utilizing your photograph. IP addresses and geographic locations are used for content filtering by region, country, or other local area. Such data is used only with your consent.
End Users: We process the Personal Information described above to enable our Clients to analyze which digital assets you engaged with prior to purchasing a product from the Client's digital property after interacting with user galleries on these digital resources. Additionally, we gather information for the improvement of the Services, as well as for enhancing marketing, analytics, and functionality of the Services. Lastly, we log IP addresses and date/time stamps for security investigation and/or prevention of breaches.4. ACCESS TO AND DELETION OF YOUR PERSONAL INFORMATION
Upon request, Frisbuy will provide you with information about whether we hold any of your personal information and, if so, what personal information we hold. If your personal information changes or if you wish to exercise your right to be forgotten, you can correct, update, delete, or deactivate your information from our records by logging into your account (for customers) and making the necessary changes, or by directly emailing your customer relationship manager (for clients), or by contacting Frisbuy at email@example.com (for social media users and end users). We will respond to requests for access to Personal Information within 10 business days of receiving such a request, in accordance with this section.5. COOKIE FILES AND TRACKING TECHNOLOGIES
Technologies such as cookies, beacons, tags, scripts, or similar technologies are used by Frisbuy and our third-party marketing partners, affiliates, and analytics service providers. These technologies are used for trend analysis, administration of the Services, tracking user movements across the Services, and gathering demographic information about our overall user base. We may receive reports based on the use of these technologies by the aforementioned third parties on both an individual and aggregated basis.
We collaborate with third parties to manage our advertising on other websites. Our third-party partners may use technologies such as cookies to gather information about your activities on our websites in order to provide you with advertising based on your actions and interests on the Internet. If you do not want this information to be used for showing you interest-based ads, you can opt out by contacting firstname.lastname@example.org
. Please note that this does not mean you are opting out of seeing advertisements altogether. You will still receive generic ads.6. STORAGE OF PERSONAL DATA
Frisbuy will retain Personal Information for as long as necessary to provide the Services or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.7. SHARING OF PERSONAL INFORMATION
We disclose personal information in the following cases:
- To our Clients on behalf of whom we collect Personal Information from or about End Users.
- To Frisbuy affiliates including Frisbuy.ru to meet business needs.
- To designated third parties listed in the table below to assist us in providing the Services, resolving complaints, or investigating abuse, as described below. We prohibit these service providers from using your information except as necessary to help us deliver better service to you.
. You can prevent Google Analytics from recognizing you on return visits to the Service by disabling the cookie or using a browser add-on for disabling Google Analytics
. 8. MOBILE APPLICATION
When you download our mobile application and use our Services, we automatically collect information about the type of device you are using, the version of the operating system, as well as system and performance information.
We do not request, access, or track any location information from your mobile device at any time during the download or use of our mobile application and Services.
We use mobile analytics software to better understand the functionality of our mobile software on your phone. This software may record information such as app usage frequency, events within the app, aggregated usage, performance data, and where the app was downloaded from. We do not link the information stored in our analytics software to any personal information you submit through the mobile application.9. PROTECTION OF YOUR PERSONAL INFORMATION
We utilize administrative, physical, and electronic measures designed to safeguard your information against unauthorized access. However, due to the inherent nature of the Internet as an open global communication medium, we do not provide any guarantees regarding the security of your information or that your information, when transmitted over the Internet or stored within our system or otherwise in our possession, will be completely protected against intrusion by others, such as hackers. When you input sensitive information (such as customer credentials entered into the Frisbuy control panel), we encrypt the transmission and storage of such information using standard encryption technologies. If you contact us via email or through the "contact us" or similar feature on the Site, you should be aware that your transmission may not be secure. A third party could view the information you send through these methods during transmission. If you have any questions regarding security, you can contact us at email@example.com
We will make any required by law or contractual disclosure of information about any breach of confidentiality, privacy, or integrity of your personal data via email or prominently on this Site as soon as practicable and without undue delay, in accordance with (i) lawful law enforcement requirements or (ii) any measures necessary to determine the scope of the breach and restore reasonable data system integrity.10. IN CASE OF BUSINESS TRANSFER
In the event that Frisbuy or substantially all of its assets are acquired by one or more third parties as a result of acquisition, merger, sale, reorganization, consolidation, or liquidation, such databases containing Personal Information may be one of the transferred assets. In such a case, Frisbuy will post a prominent notice in our Services of any changes in ownership or use of your Personal Information, as well as any options you may have regarding your Personal Information.11. CONTACT US
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